Networking and keeping in touch with our contacts helps small business thrive. We love BatchBook because it offers features that most CRM (Customer Relationship Managers) don't yet do: stream in the RSS feeds including twitter, Linkedin, blogs, etc into every record, which means we can always see what our contacts are up to at a glance. One of the best things about Batchbook is the tremendous customer support that they provide - check out the whitepaper on getting started.